The business of Lead Pronto is marketing and involves the collection of personal information from individuals who may be interested in a specific type of service, and the sale of this personal information to our clients, who are businesses that provide services in the area for which the personal information was collected. We use our website to connect people with professional mortgage brokers/advisors.
We use advertising to attract individuals that may be suited for business products or services of our clients. We are upfront and open about what we do, and this privacy policy sets out how we collect your personal data, what we do with it, who we give it to, how we keep it safe, and how long we store it.
Although we sell personal data, we believe that transparency is important, and we strive to do our best to protect your personal information in accordance with this privacy policy. We process your Personal Data (as defined under GDPR) in order to facilitate the making of contracts for services between you and the mortgage broker.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting mymortgagemaestro.co.uk you are accepting and consenting to the practices described in this policy.
My Mortgage Maestro is a website owned and operated by Lead Pronto Limited. For the purpose of the General Data Protection Regulation (the GDPR) the data controller is us (Lead Pronto Limited) and our registered address is Egerton House, 2 Tower Road, Birkenhead, CH41 1FN.
When we talk about ‘us’, we mean Lead Pronto Ltd and the entity detailed in the schedule. We are the operator of this website. When we talk about ‘you’, we mean the person using this website or services of this website or participating in any surveys, questionnaires or quizzes produced by this website.
When we talk about ‘client’ we mean the business or businesses that engage or deal with us to purchase the information we collect. Our client(s) details are listed in this schedule. ‘Personal data’ or ‘personal information’ is information that directly identifies you, such as your name and email address, or data that could be used, on its own or in combination with other data, to identify you.
It is very important to us to protect your personal data and to use it strictly in adherence with applicable privacy and data protection laws.
We may collect and process the following data about you.
We collect personal data about you when you give it to us or explicitly consent for it to be given to us. This generally occurs when you complete an online form, survey, or questionnaire in which case you have chosen to consent to the collection and subsequent sale of your personal data.
We collect and process the minimum amount of information we need to be able to sell your details to our client, so that our client is able to contact you about their services and deliver effectively to you the service you have expressed interest in, or to fulfil a service contract, or to meet a legal obligation. How much data we collect depends on the type of service you have expressed an interest in.
The information you give varies depending on the nature of your enquiry, but can include your name, email address, phone number, postcode, information about your property, mortgage needs, and otherwise.
With regard to each of your visits to our site we may automatically collect the following information:
We work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience and allows us to make improvements to our site. By continuing to use this site, you agree to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
We use the following:
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These are likely to be analytical/performance or targeting cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please note that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access parts of our site.
Except for essential cookies, all cookies will expire after 30 days.
We use information held about you in the following ways:
If you do not wish this to happen please do not continue to use this site.
We may disclose your Personal Data in the following ways:
Related Party Disclosures– We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
Select Third Party Disclosures- We reserve the right to disclose your Personal Data with the following select third parties:
FIND A MORTGAGE ONLINE LTD
Our suppliers and subcontractors (i.e., processors) that have been engaged by Lead Pronto Ltd.
Business partners, subject to your affirmative consent, who may wish to use your data for marketing purposes.
Analytics and search engine providers that assist us in the improvement and optimisation of our website.
The consumer is not entering their postcode to find out more details but are entering their details for lead generation purposes.
We may disclose your personal information to third parties for the following reasons:
To enable you to get a competitive mortgage product quote.
If We are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our Terms & Conditions and other agreements (including those entered into with our business partner whose brand is applied to the website from which you accessed this Policy).
For the purposes of fraud protection and credit risk reduction. Our website may, from time to time, contain links to and from the website of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.
With your permission, we sell your personal data to our clients who may use your personal data to contact you about products or services they deliver or sell. It allows us to align the products and services of our clients as closely as possible to your needs and situation. Our clients may then contact you to offer or market their services to you.
We process data by selling it and transferring it to our clients to enable our clients to deliver to you, products, services and information that you have expressed interest in, or that are compatible with the reason you provided your personal data. We may do this because you gave your consent.
Once we have delivered your personal data to our client, that client becomes the controller of your personal data and they will treat your personal data in accordance with their privacy policy. Our clients have their own privacy policies in relation to the data they hold or process. You can ask them about their privacy policy when they contact you.
Our clients are FCA authorised and regulated mortgage brokers within the United Kingdom.
We may also share your information with selected third parties including:
In addition, we may disclose your personal information to third parties:
The personal data you provide to us is stored in customer relationship management (CRM) software that has strict security to ensure data protection, integrity and confidentiality. While we do our best to ensure the security of your data, no storage is 100% secure and we cannot guarantee the safety of your data.
From the CRM, your data is then transferred to our client. Such a transfer may include transfer of information across borders depending on where the client is. This means your data may be transferred to, and stored on, computers outside of your country and the data protection laws may be different from those where you live. By agreeing to this policy, you agree to such a transfer.
Data is stored in our CRM indefinitely until we chose to delete it or you request its erasure. You can request its erasure at any time by emailing optout@leadpronto.co.uk
The CRM software providers have their own privacy policy in relation to how they manage and store your personal information.
Our site may, from time to time, contain links to and from the websites of certain partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check these policies before you submit any personal data to these websites.
The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
Any questions and requests regarding this privacy policy should be addressed to hello@leadpronto.co.uk
